Frequently Asked Questions
Find answers to the most common questions
Services & Capabilities
Websites (creation/redesign), automation (email/SMS/appointments/follow-ups), and custom internal systems (portals, CRM). Goal: more clients, fewer manual tasks. Designed for SMEs in Quebec.
Yes. Complete redesign or targeted optimization: design, speed, local SEO (Quebec), and conversion. We keep what works and replace what hinders your requests.
Yes. We adapt our solutions to the size and budget of each business. Our primary target clients are local SMEs in Quebec.
Lead capture, automatic follow-ups, appointment booking, request sorting, and pipeline tracking. These are the fastest gains in time + conversion.
Technical & Integrations
Yes. Internal portal or CRM (pipeline, clients, tasks, tracking, documents) connected to your tools. Lighter than a large SaaS, 100% adapted to the way you work.
We only use reliable, modern, and recognized technologies, chosen according to the real needs of your business. Each solution is designed to be fast, secure, and scalable over time.
Yes. We integrate your existing systems to create a fluid, automated data flow perfectly aligned with your current operations. No need to change everything. We improve what you already have.
Process & Delivery
Depending on the scope: a redesign/site often takes 2-6 weeks, an automation 1-3 weeks, and a system/CRM 4-10 weeks. We validate a clear schedule from the start and deliver in stages to get results quickly.
We start with a diagnostic, then propose a simple plan: priorities, quick wins, deliverables, and schedule. Then: design → build → tests → launch, with rapid iterations to maximize impact (leads, efficiency, ROI).
Investment & Flexibility
The budget depends on the scope (website, redesign, automation, internal portal) and the target impact. After a diagnostic, you receive a clear plan: priorities, deliverables, schedule, and estimate. Our goal: a measurable ROI (more leads, fewer manual tasks, better conversion).
We offer several methods depending on the nature of the project. The goal is to make the process simple, clear, and surprise-free. We discuss options together once your needs are defined.
Trust & Credibility
No worries: we work in rapid iterations. If your needs change, we adapt intelligently and re-evaluate together.
Yes. We apply security best practices (access, permissions, backups, encryption when required) and help you align your site and forms with Law 25 according to your reality.
We track simple indicators: leads, conversion rate, time saved, reduced errors, and execution speed. Before building, we identify the 'quick wins' that have the most impact.
After-delivery & Support
Yes. We offer website maintenance and technical support packages: • Updates & patches • Monitoring & alerts • Security + best practices • Performance optimization (speed) • Evolution of your automations and systems • Support in case of bug or emergency Goal: keep your platform reliable, fast, and ready to support the growth of your SME.
Getting Started
Book a free diagnostic (15-30 min). We analyze your website, your processes, and your system, then provide a clear action plan: automation quick wins, priorities, estimation, and roadmap to generate more clients and save time.